[Responsibilities]
· Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
· Provide support for learners and companies through telephone, emails and walk-ins
· Ensure smooth daily operational activities
· Assist in facilitation of training
· Preparation of course materials
· Administrative work (Attendance, Evaluation, Document Filing, etc)
· Monitor and schedule all trainings to ensure compliance
· Plan and submit trainers' monthly calendar, trainer hours report
· Assist in the company’s continuous improvements and training related areas
[Requirements]
· Able to commit on weekend classes
· Candidate must possess at least "O" Level or equivalent.
· Minimum 1 year of relevant experience in an Administrative or Customer Service role
· Good follow up and coordination skills
· Proficient with Microsoft Office.
· Fluency in both Mandarin and English is essential, as due to job nature we serve English and Mandarin-speaking customers.
