Key Responsibilities:
- Operations Management: Lead and coordinate both front-of-house and back-of-house operations to ensure smooth and efficient service.
- Customer Satisfaction: Uphold high service standards, promptly addressing and resolving customer concerns to ensure a positive experience.
- Problem-Solving: Tackle customer issues quickly and effectively, ensuring guests leave satisfied and valued.
- Health and Safety: Adhere to health codes and sanitation standards rigorously, ensuring a safe environment for both customers and staff.
- Training: Provide comprehensive training for new hires and continuous coaching to maintain exceptional service standards.
- Staff Management: Oversee workstations to ensure optimal staffing levels and working conditions.
Benefits:
- Annual Wage Supplement (AWS): Enjoy a year-end bonus as a token of appreciation for your hard work.
- Generous Vacation Time: Take 10 days of vacation annually to rest and recharge.
- Comprehensive Medical Coverage: Benefit from extensive medical insurance to keep you healthy and secure.
- Lucrative Sales Incentives: Earn additional rewards based on your outstanding performance.
- Retention Bonuses: Receive bonuses for your commitment and long-term service.
- Additional Birthday Leave: Celebrate your special day with an extra day off.
- Work Schedule: Enjoy a balanced work schedule of 5 days a week, with 9 hours per day.
EA License 22C1383
EA Personnel R22110043