Job Title: Data Entry Clerk
Location: Cecil Street
Department: Ops Department
Reports to: Director of Operations
Job Type: Full-Time
Job Summary:
- We are seeking a detail-oriented Data Entry Clerk to join our team. The ideal candidate will have strong organizational skills and the ability to manage client communications effectively. This role involves entering data accurately into our systems and interacting with clients to address inquiries and provide updates.
Key Responsibilities:
Data Entry:
- Accurately input, update, and maintain data in databases and spreadsheets.
- Verify data for accuracy and completeness.
- Assist in the generation of reports and summaries as needed.
Client Communication:
- Respond to client inquiries via email, phone, or chat in a timely and professional manner.
- Provide clients with updates on their data requests and address any concerns.
- Collaborate with team members to resolve client issues efficiently.
Administrative Support:
- Assist with filing and organizing documents.
- Support other administrative tasks as needed to ensure smooth operations.
Qualifications:
- Proven experience in data entry or a related field.
- Strong proficiency in Microsoft Office Suite (Excel, Word, etc.).
- Excellent attention to detail and accuracy.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
Preferred Skills:
- Experience in customer service or client communication.
- Ability to handle sensitive information with confidentiality.
