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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Program Manager, BI
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Program Manager, BI

Dhl Express (singapore) Pte. Ltd.

This role sits in the Global Business Intelligence Team, which provides data services, analytics, reporting and data science solutions for more than 200 countries, across all business functions.


YOUR TASKS

You will be responsible for ideation and delivery of complex data-driven products and associated change management of company processes. We seek a self-starter, forward-thinking person with strong leadership capabilities.

  • Drive sessions with senior stakeholders from diverse business teams and geographical locations to understand and break down business problems, bringing an understanding of technology, analytics methods and operating model approaches.
  • Shape vision of the final program, decompose its roadmap into manageable project/stages, write a program proposal to secure stakeholders endorsement, project funding, and resources. Responsible for program budget.
  • Drive change management activities along with business partner to achieve excellent use of data.
  • Lead internal IT and external vendors to design and implement a data product.
  • Manage communication from multiple project managers to make program status visible to all stakeholders.
  • Drive continuous improvements in fundamental product features to achieve excellent use of data, including user community engagement and feedback loop.
  • Become data expert within your product scope.


WHAT WE NEED FROM YOU

  • Preferably 10 -12 years of experience in Business intelligence and Analytics
  • Subject matter expertise in one of the fields: logistics, finance, customer relationships and sales.
  • Experience in logistics-related industry is crucial.
  • Knowledge of Analytics: structured and un-structured data processing, data modelling, self-service analytics and dashboards (Tableau/Power BI), statistics and machine learning (forecast, classification, probability).
  • Knowledge of software development: DevOps, MLOps, UX.
  • Experience explaining technical concepts and analysis implications clearly to varied audiences and be able to translate business objectives into actionable analyses.
  • Excellent communication, analytical, logical thinking, problem solving, and writing skills.
  • Proven leadership experience and vendor management.
  • Proven experience in capturing user stories.
  • Proven experience with AGILE methodology (Scrum/Kanban) and Lean product management.
  • Proven experience with focus group and workshop facilitation.
  • Proven experience with agile tools like Confluence and JIRA.
  • Proven experience with community management.
  • Proven experience with data visualization (Tableau/Power BI).
  • Proficiency in querying and manipulating complex raw datasets for analysis using SQL or Python, or R
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