Responsibilities:
- Conduct comprehensive health assessment based on InMed TCM test reports and TCM diagnosis and treatment theories
- Formulate personalized health and wellness treatment plans, including lifestyle recommendations, TCM therapies, and clinic-specific health solutions.
- Perform and analyse InMed test results including but not limited to finger prick blood analysis, ECG, Cardiovascular analysis etc (training provided)
- Evaluate effectiveness of customers treatment put forward recommendations for treatment formulation
- Attend to clients' enquiries on required tests, procedures and treatments.
- Able to monitor clients’ health condition and handle emergency medical situations.
- Oversee and manage all aspects of clinic operations, ensuring smooth and efficient workflow.
- Supervise and provide leadership to all clinic staff, including TCM physicians, health advisors, therapists, and receptionists.
- Identify, troubleshoot issues and resolve any problems that arise during clinic operating hours promptly, including problems with staff or clients.
- Possess in-depth knowledge of all clinic products and services, and effectively communicate their benefits to clients.
- Possess in-depth knowledge of all clinic products and services, and effectively communicate their benefits to clients.
- Train and guide new hires in the clinic and assess performance
- Preparation of reports for management’s review
- Any other duties assigned by Manager
Requirements & Qualifications
- State Enrolled Nurse, equivalent or higher nursing / healthcare qualifications with at least 4 – 5 years of relevant experience in a clinical healthcare setting.
- Knowledge and interest in TCM will be advantageous
- Ability to work on weekends
- Comfortable with deployment to other work locations in future during clinic expansion phase
- Good communication, leadership & management skills
- Only Singaporeans, Permanent residents