Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
What you’ll be doing?
We are seeking a Senior Manager to oversee Sabre's largest and most strategic travel management clients (TMC) in the region. As a strategic partner, you will be the primary advocate for these clients, ensuring their success by deeply understanding their business challenges and aligning Sabre’s suite of travel technology solutions to meet their unique needs.
This includes working closely with internal Sabre teams—such as sales, product management, technical support, and marketing—to ensure seamless delivery of solutions that address client needs while achieving business objectives. Success in this position will be measured by your ability to build and sustain long-term, profitable relationships, drive solution adoption, and secure renewals or expansions of current agreements.
Key Responsibilities:
· Account Management: Serve as the primary point of contact for global TMC accounts, ensuring their business needs are met through Sabre's solutions.
· Revenue Growth: Develop and implement strategies to increase product adoption and drive revenue growth within the assigned accounts.
· Client Engagement: Build strong relationships with key decision-makers, stakeholders, and influencers at travel agencies to understand their business goals and position Sabre’s offerings accordingly.
· Solution Selling: Collaborate with product and technical teams to offer tailored solutions that address the specific needs of TMCs.
· Contract Negotiation: Lead contract renewals, pricing discussions, and negotiations, ensuring mutually beneficial agreements.
· Customer Satisfaction: Monitor client satisfaction and proactively address issues or concerns to ensure a high level of client retention.
· Cross-functional Collaboration: Work with internal teams to align client goals with Sabre’s product roadmap, marketing initiatives, and support strategies.
· Reporting and Analytics: Provide regular reports on account performance, market trends, and client feedback to senior management.
Qualifications and Education Requirements:
- Diploma or Post-secondary qualifications.
- 10+ years of experience in account management or business development, ideally within the travel technology or travel services industry.
- Proven track record of managing global or key strategic accounts in a B2B environment.
- Strong knowledge of the travel management, travel distribution (GDS) ecosystem and its key business drivers.
- Experience in negotiating large-scale contracts and managing complex customer relationships.
- Understanding of the role of technology in solving TMCs’ business problems.
Personal Attributes:
· Excellent interpersonal and communication skills with the ability to influence at all levels of the organization.
· Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
· Motivated, goal oriented, persistent and a skilled negotiator.
· High level of integrity and professionalism.
· Strong analytical and problem-solving skills.
· Ability to synthesize complex commercial ideas and assess financial models.
· Willingness to travel internationally as required (25%).
Why Sabre?
At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.
