Responsibilities
- Develop a deep understanding of the various NEHR performance metrics and ensure their alignment to have a coherent framework for performance management to support programme objectives.
- Analyze data and work processes to identify root causes for non-performance and make recommendations for improvement through digitalization.
- Establish the performance management cycle with regular reporting and follow up on the measurements.
- Prepare communication and reporting of overall IT performance towards key stakeholders in Synapxe and MOH.
- Act as extended resource within NEHR PMO to prepare funding and contract papers.
- Implement the tools, reports and dashboards including tracking of KPIs (e.g., types of funds, fund utilisation, system availability and security incidents) to enable performance management.
- Manage the IT contract lifecycle to ensure compliance and on-time renewal.
- Partner the Project Managers, Finance, Procurement, Legal and Contract Management departments to drive procurement activities and related matters.
- Provide secretariat support for NEHR Governance meetings and audit exercises
- Ensure all reports, tracklogs and excel files used to track Demand, staff and fund movement are promptly filed in the designated folders in NEHR SharePoint.
Requirements
- We are looking for a candidate who demonstrates a strong awareness of time management, meets deadlines consistently, and understands task requirements thoroughly.
- To perform well in the job, candidate shall possess the following:
- Tertiary qualifications in Business, Computer Science, Information Technology, or related degree.
- Minimum 5 to 8 years of direct and relevant full-time working experience in Procurement in PMO or similar role in an IT environment.
- Self-motivated, driven, a good team player and strong ability to multi-task.
- Possess excellent verbal, written communication, and interpersonal skills.
- Proficient in MS Office, business analytics and intelligence tools, software and dashboards are an advantage.
- Has an open mindset to adapt to new systems being rolled out in Synapxe.
- Note that this is an individual contributor role.
