1. To ensure customers’ KPIs are being met.
2. To be responsible for warehousing inbound & outbound fulfilment.
3. To manage warehouse operation efficiently & effectively.
4. To optimize the use of resources in the warehouse and improve productivity.
5. To manage operation staff attendance and discipline.
6. To be responsible for warehouse equipment upkeep and maintenance.
7. To ensure staff are adequately and properly cross-trained.
8. To be responsible for customer relationship management.
9. To be responsible for supplier relationship management.