Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Senior level Siebel, MDM application administrator with knowledge in DEVOPS and prior knowledge in SNow Administration.
Responsibilities
Siebel
- Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development, Working knowledge of complex hierarchy and Pricing models. Expertise in BOM ,System Configuration, ABO and integrations, design automated test script
- Good knowledge of REST APIs, CSS, JavaScript, and XSL
- Adapt at mapping industry trends, Experience in working on cross-functional teams, identifying business requirements and supporting Sales/marketing efforts
- Highly motivated self-starter with excellent communication, presentation and problem-solving skills and commitment to learning new technologies
- Contribute to the practice building, train new/existing resources, and helped the company to build Big Machines competency practice
DevOps
- Experienced in Designing, implementing, and optimizing CI/CD pipelines using Jenkins and Git for seamless software delivery
- Expertise in version source Management tools like GIT
- Experienced in scripting skills in Shell, PowerShell, Groovy, and Python to automate diverse tasks across the infrastructure
- Manage and implement Infrastructure as Code using tools like Ansible ensuring consistent and reproducible environments
- Identify areas for enabling self-service infrastructure and application management tasks
- Implement monitoring solutions across all application layers for better visibility
- Plan sprints effectively within the project team to maintain progress
- Utilize Bash, Python, and Jenkins for scripting and automating deployment tasks
- Automate deployment processes within the CI/CD pipeline
MDM Admin
- Experience in installation, configuration, build, deployment, migration, refreshes, backups, and troubleshooting, with additional expertise in audit, compliance, and governance of servers and applications. should have solid understanding of application security and architecture
Application Architecture
- Responsible for reviewing and approving application architecture for implementation
- Researches and validates application best practices for enterprise deployment, HA and DR
- Evaluate recommendations and implement changes
Application Operations
- Responsible for day-to-day application operations, 24/7/365
- Troubleshoots complex escalated application issues
- Responsible for creating automation scripts and frameworks while working with the Principal
- Plans for UAT support and documentation
- Plans and manages day-to-day operations
Application Security, Audit and Compliance
- Responsible for working with the Principal to change the password policy and procedures
- Ensures that password policies are executed in timely manner
- Responsible for periodic independent application audit for compliance
- Responsible for automating periodic audit process
- Responsible for tracking deployed applications for License compliance and auditing
Application Capacity Review
- Conducts capacity review based on inputs from Staff Engineer and analyses application performance trends
- Translates the analysis into resource requirements and shares recommendations with the Principal
- Actively supports the Principal with recommendations for the archiving and purge policy
- Partners with application owners for application changes and roadmaps
- Gathers feedback from application owners for application performance and major issues
Application Performance Optimization
- Provides guidance to staff engineers to resolve performance issues
- Manages more complex performance issues and works with vendors as needed to resolve
- Documents the process and shares knowledge with team
- Provides monthly KPI reports to management
Qualifications
- 10+ years of Siebel Administration
- Able to work in a fast-paced environment with a diverse group of people in different time zones (Business, onsite and offshore teams)
- Excellent Communication and documentation skills
- SNOW admin certification is preferred
- Oracle CPQ certification is preferred
- Bachelors in computer science or computer engineering
- Master’s degree in computer science, Computer Engineering, Information Technology, or related field highly preferred
- 3+ years of DevOps Automation
- Experience in DevOps and Agile culture
- Experience Linux Shell scripting, Python
- Experience Windows batch jobs, PowerShell
- Experience Git version control system
- Automated build and integration experience with tools like Jenkins
- Good knowledge in Siebel administration experience in large and complex Oracle CPQ engagements
- Coordinate, Lead and Deliver Change Management throughout environments along with Release planning
- Good communication skills and leading the team
- Interacting with the client regularly through the conferences
- Extremely motivated with good Inter-personal Skills, have ability to work under strict deadlines