Soft Services Supervisor
Work Dynamics - Integrated Facilities Management
- Planning and scheduling of preventive and corrective maintenance activities for GMP Manufacturing facility space.
- Coordinates with service providers, Transportation, Cafeteria, Waste Management, Landscaping, supported by Site Service Coordinator and GMP Supervisor.
- Performs routine site inspections to ensure all office space and infrastructure in good condition.
- To ensure timely renewal of maintenance and/or service contracts with vendors.
- To ensure works carried out by contractors/service providers has been completed satisfactorily and follow up on any deficiencies, if any.
- Assists request/complains by employees on facilities need
- Works closely with clients and suppliers onsite to identify their facility-related enquiries and requirements.
- Maintains a safe and risk-free GMP space environment by following procedures, rules and regulations.
- Responsible for handling incoming and outgoing calls including distribution of any messages.
- Receive, inform and guide visitors including co-ordination with client employees.
- Provide assistance in general administrative activities and any other duties
- Participate as a team member in responses to emergency situations for facilities matters
- Directing first-line complaints in regards to soft services to Facilities Management team
- Ensure compliance with all governmental regulations on behalf of the client.
- Prepare monthly management report.
- Ensure effective completion of all incident reports.
- Ensure compliance with Jones Lang LaSalle minimum audit standards.
- Manage end user expectations and requirement.
- Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site.
- Provide assistance to users as and when required.
