Job Scope
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out.
- Ensure that all tasks are completed/submitted in accordance with Standard Operating Procedures (SOP) within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client.
- Handle ad hoc duties as required.
Job Qualifications
- Minimum N level with at least 1 year of experience working in an administrative role.
- Fast learner and good team player.
- Demonstrates good communication skills and comfortable to work in a fast-paced environment.
- Working hours are 10am - 10pm, 4 days a week.
- Able to work rotating shift hours including weekends and public holidays.
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423
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