Our clinic is hiring a Senior/Clinic Assistant to join our growing practice to provide high-quality vision care to our patients.
Operational / Administrative Duties
· Welcoming and registering patients
· Scheduling patient appointments
· Responding to enquiries from patients, concierges and other parties on Whatsapp, email, phone
· Billing on EMR platform
· Manage and scan medical records
· Collation of letter of certification and corroboration with billing
· Be responsible for clinic inventory of medications and consumables
· Handling delivery orders and receiving ordered items
· Conduct stock take at regular intervals
· Manage stock and procure supplies with vendors which need replenishing (consumables, lens implants, medications, equipment)
· Record list of operations and surgeries
· Responding to emails from various parties in a timely fashion
· Organise memos and replies to referring parties
· Manage clinic flow of patients
· Maintain clinic secretarial / office system in good order
Patient Care
· Provide premium customer service for patients
· Financial counselling of patients
· Submitting applications for pre-authorization, obtaining letter of guarantee, insurance claims, E-filing, any administrative matters
· Escorting patients within the medical premises of the hospital
· Dispense doctor-prescribed medications to patients
· Scheduling of patients for surgery
· To operate eye diagnostic machines for patients (training will be provided)
Finance Matters
· Accounts receivables - to issue invoices, and work with finance to track payments
Any other related duties
· As may be assigned by the Medical Director, from time to time
Interested applicants, please email your CV to adeline.sim@recruit-inc.com
Adeline Sim
Recruit Inc Pte Ltd
Reg No: R21101415
EA Licence No: 14C7334
We regret to inform that only shortlisted candidates will be notified.
