Your Role
We are looking for a highly experienced partner enablement manager to join our JAPAC team. As a partner enablement expert, you will play a key role in shaping up an ongoing enablement strategy and empower our partners to deliver long-term customer success by ensuring partner readiness to work with their clients.
The role sits with our JAPAC Ecosystems & Shared Services team and you will be responsible for building world-class learning and certification programs to create external partner champions, increase partner-sourced sales opportunities, and improve customer outcomes.
Partner Enablement aligns with our channel business managers to enable our external partners including Distributors, Global System Integrators, Value Added Resellers, Managed Services Partners, and Cloud Service Providers.
Your Impact
Design, develop and implement a learning strategy to ensure reseller partner onboarding and productivity, leveraging innovative solutions to deliver accelerated learning and productivity for all customer-facing functions/roles at a partner firm.
Deliver a personalized and enhanced learning experience for partners around products, solutions and how to do business with Palo Alto Networks. Ensure partners understand who we are, what we do and our culture.
Enable our partners to become a global community of platform evangelists sharing ideas, experiences and solving problems together.
Develop and deliver enablement assets, tools and programs including case studies, playbooks, story campaigns, ePublications, sales applications, etc.
Teaming with our partners, internal stakeholders, and cross-functional teams to expand course and certification offerings for our partners.
Collaborating with our Tech Solution Architect team to design impactful curriculum and facilitation
Designing learning journeys for various sales, pre-sales, and post-sales partner personas
Collaborating with marketing and partner program teams to promote partner certification offerings
Providing subject matter expertise to internal and external stakeholders on enablement and certification best practices
Designing new processes to scale the delivery for ILT, VILT, and e-learning offerings
Working with cross-functional operational and technical teams to automate learning operations for efficiency and scale
