Job Responsibilities
- Greet and welcome patients and visitors with a positive attitude
- Manage patient appointments and schedules
- Maintain patient databases and medical records
- Collect patient information and process registrations
- Respond to patient inquiries regarding services, prices, and availability
- Answer and redirect phone calls
- Assist in maintaining a clean and organized clinic reception area
- Provide patients with accurate and timely information via accurate financial counselling regarding insurance coverage and payment options
- Ensure effective communication with doctors, nurses, and other staff to ensure the smooth operation of the clinic
- Prepare and maintain reports and documentation
About you
- Minimum 1 - 3 years of related clinic assistant or customer service experience preferred
- Experience in a similar customer service role, ideally in a healthcare setting
- Strong knowledge of office systems .
- Ability to handle confidential information in a discreet manner
- Exceptional multitasking and organisational skills
- Knowledge of medical terminology and procedures is a plus
Contact Details
More details can contact/Whatsapp +65 88760034 or email [email protected]
