Position Overview: The role is responsible for overseeing and managing the planning, execution, and delivery of IT projects within an organization. They collaborate with various stakeholders, including business leaders, developers, system administrators, and end-users to ensure that projects are completed on time, within budget, and according to the defined scope and quality standards. The Senior Executive, IT Projects plays a crucial role in aligning technology initiatives with business goals and ensuring efficient and effective project execution.
Key Responsibilities:
1. Project Planning and Scope Definition:
- Define project objectives, deliverables, and scope in collaboration with stakeholders.
- Create comprehensive project plans, including timelines, resource requirements, and dependencies.
- Identify and manage potential risks and issues and develop contingency plans.
2. Resource Management:
- Coordinate with various teams and departments to ensure resource availability and allocation.
- Monitor resource utilization and make adjustments as necessary to optimize project outcomes.
3. Project Execution and Monitoring:
- Monitor project progress, ensuring adherence to project plans and timelines.
- Conduct regular project status meetings, communicate updates to stakeholders, and address any concerns or issues.
4. Stakeholder Management:
- Collaborate with stakeholders to understand project objectives and expectations.
- Establish and maintain strong relationships with key stakeholders.
- Communicate project progress, risks, and issues in a clear and timely manner.
5. Quality Assurance:
- Conduct thorough testing and validation of project outputs to ensure functionality, reliability, and user satisfaction.
- Monitor and report on project performance metrics, identifying areas for improvement and implementing corrective actions.
6. Change Management:
- Coordinate with stakeholders to communicate and manage change effectively.
- Anticipate and address potential resistance to change and proactively mitigate risks.
7. Project Documentation and Reporting:
- Maintain accurate and up-to-date project documentation, including project plans, status reports, and other relevant records.
- Prepare and present regular project reports to stakeholders, highlighting key achievements, risks, and recommendations.
8. Support:
- Respond to end-user requests for technical assistance via phone, email, or in-person.
- Provide step-by-step instructions and guidance to users on problem resolution.
- Escalate complex issues to appropriate IT teams or external vendors, as needed.
Job Requirements:
- Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- Good understanding of project management methodologies and best practices, particularly in Agile Scrum
- Excellent organizational, communication, and leadership skills.
- Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
- Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
- Strong problem-solving and decision-making abilities.
