- Achieving and maintaining sales KPIs
- Exceptional customer service skills
- Oversee day-to-day operations of the retail store
- Monitoring and managing stock inventory
- Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
- Driving and leading team to ensure sales KPIs are achieved
- Ensure adherence to health and safety regulations and perform regular check and ensure store’s cleanliness and hygiene standards are maintained
- Building long-term relationships with clients. Managing conflict resolutions and client complaints
- Other ad-hoc duties as and when assigned by the management