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Jobs in Singapore   »   Jobs in Singapore   »   F&B / Tourism / Hospitality Job   »   Operations & Administrative Executive
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Operations & Administrative Executive

Deway Travel & Coach Pte. Ltd.

Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned


Requirements:

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required


Only shortlisted applicants will be contacted.

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