• Follow up and analyze abnormal online/mobile banking transactions activity on customers’ account.
• Ensure close monitoring of fraud alerts, avoid fraud losses
• Communicate and manage fraud verification on banking activities with customers
• Analyzes high-frequency transaction data and customer’s account activities behavior to identify fraudulent/ high risk transactions
• Manage customer's expectation and explain to customer on suspected scam activities.
• Assist in statistics collation on the various scams reported to the bank to submit for monthly management reporting.
• Support the Fraud Investigation Team when required.
*Interested applicants may email resume to [email protected]
Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
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