Day to day Operations:
• First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
• Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
• Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
Request and Incident Management:
• Handling of customer requests and supply chain incidents / disruptions
• Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise
Visibility and Event Management:
• Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
• Follow up on missing events and investigate data inconsistencies
Support reporting and performance measurement:
• Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
• Support analysis of standard KPIs and reports and identify / suggest areas for improvement
Supplier Management:
• Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance.
Process Governance:
• Act in accordance with all relevant CLL SOP, Work Instructions and job specific procedures
• Support implementation of changes to processes or policies as determined by the process owners
Day to day Operations:
• First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
• Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
• Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
Request and Incident Management:
• Handling of customer requests and supply chain incidents / disruptions
• Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise
Visibility and Event Management:
• Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
• Follow up on missing events and investigate data inconsistencies
Support reporting and performance measurement:
• Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
• Support analysis of standard KPIs and reports and identify / suggest areas for improvement
Supplier Management:
• Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance.
Process Governance:
• Act in accordance with all relevant CLL SOP, Work Instructions and job specific procedures
• Support implementation of changes to processes or policies as determined by the process owners
Elsa Fontanne (CEI No. R24124496)
Recruitment Consultant
Contact Number: 67860100
Email Address: [email protected]
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted
