In this role you will lead and oversee the IT Infrastructure and Management division, focusing on both IT infrastructure and service delivery to provide secure, reliable, and scalable technology solutions.
Your role will be key in driving the company’s digital transformation, aligning IT strategies with business growth objectives, and ensuring the implementation of strong IT policies and data protection protocols.
You’ll ensure smooth, high-quality service for both internal and external stakeholders, while promoting operational efficiency and future-ready technology advancements.
Your Responsibilities:
- Shape and evaluate the strategy for the IT Management & Support Division.
- Continuously identify opportunities to automate processes and improve efficiency.
- Collaborate with vendors and industry experts to stay updated on technological advancements.
- Engage with stakeholders to align IT plans with business strategies.
- Lead incident resolution and root cause analysis for outages and cybersecurity issues.
- Provide support for key program and project implementations.
- Manage the division’s budget and ensure regular review of policies and procedures.
Requirements:
To excel in this role, you should have at least 10 years of experience managing IT Infrastructure and Support divisions, along with a strong background in cybersecurity.
A degree in Computer Science, Engineering, or a related field is essential, and certifications like CISA or CISSP are a plus. With 15 years of overall IT experience, including a minimum of 10 years in supervisory or management roles, you’ll effectively handle complex projects and vendor relationships.
A solid understanding of cybersecurity laws and the ability to thrive in dynamic environments, making informed decisions under pressure, are crucial.
