- Position: Assistant Front Office Manager (Hotel)
- Location: Tanjong Pagar/Lavender
- Working hours: Monday to Friday (9am - 6pm)
- Salary (commensurate with experience): Up to $4,800 + Performance Bonus (Up to 2 months)
- Duration: Permanent
- Industry: Hospitality & Tourism
Main Responsibilities:
- Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
- To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc
- Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
- Answer enquiries about hotel services, in house events, directions, attractions etc
- Pre-register, block reservations and as appropriate, take same day and future reservations as well as room cancellations
- Perform night audits during midnight shift and prepare necessary reports
- Handle any loyalty membership related enquiries
- To always be on time and at work when scheduled, in proper grooming and uniform
- To always remain professional with positive attitude and actions when communicating with guest and associates
- Any other ad-hoc duties assigned
Requirements:
- Possess at least Professional Certificate/NITEC in any field
- Minimum 2 years of relevant working experience
Email to: [email protected] for more information.
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Abby Pang
Deputy Consulting Director (APAC)
Reg no.: R2093867
EA No: 13C6684
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
