Responsibilities:
- Support review and investigation of Hospital Incident Reports
- Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
- Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
- Support and coordinate the efforts in the annual review of departmental policies.
- Support and organize the annual Quality & Safety Day.
- Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
- Support the projects or poster submission to external award platforms.
- Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
- Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
- Any other tasks as assigned by HOD.
Requirements:
- min. Bachelor’s degree, preferably in a healthcare-related discipline
- At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
- Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
- Excellent planning, analytical, problem-solving, and communication skills.
- Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.
Interested candidates please send your updated resume to:
[email protected]
Subject: Clinical Quality Manager
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
