Repair Order Desk Contract Staff (2 headcounts)
*Note: Can have a Customer Service Executive background.
Potentially convert to perms, depending on business needs and performance
Job Description:
- To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
- To ensure accurate and timely billing/invoicing to customers.
- To co-ordinate with, or support other departments to resolve customer service issues.
- To work within the Repair Team to ensure repair SPT and company objectives are met.
- Be responsible, and to prepare, present and/or participate in performance related topics.
Requirements:
- Must be familiar and able to use Microsoft Outlook, Excel, Access and SAP.
- Must be able to communicate clearly and write fluently in English.
- Candidates with previous experience in aerospace customer order desk will be highly preferred.
- To meet the Key Performance Indices (KPI) set forth by the supervisor.
- To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
- Reports to the Repair Team Leader and Head Of Operations.
Preferred Experience/ Skillsets:
- Aviation/ Aerospace: Minimum 1 year
- Customer Service: Minimum 1 year
- SAP: Minimum 1 year
- Repair Order: Minimum 1 year
- Microsoft Access: Minimum 1 year
Please contact Terence at +65 9645 4048 your resume directly for fast response.
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