Responsibilities
Technical Support:
• Assist with Java application development and troubleshooting.
• Write and optimize SQL queries for reporting and data analysis.
• Support users with technical issues and work on improving system performance.
Functional Support:
• Understand business needs and translate them into technical requirements.
• Work with users and developers to improve processes and functionality.
• Test and ensure new features meet business needs.
Problem Solving:
• Identify and fix technical issues related to Java applications and SQL databases.
• Help analyze operational problems and suggest improvements.
Teamwork:
• Work closely with both technical teams and business users to ensure smooth communication.
• Contribute to system improvements and process automation.
Requirements
• Bachelor’s degree in Computer Science, IT, or related field.
• 3-4 years of experience working with Java, Cobol and SQL.
• Experience in technical support or a similar role is a plus.
• 2+ years of experience in operational support, including incident management, monitoring, and resolution.
Optional 'Good to Have' Skills:
• Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
• Experience with frontend UI development, particularly with React and Typescript.
• Experience with Microsoft Excel VBA and Excel Macros.
Licence no: 12C6060
