About Us
DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.
The Role
- Responsible for achieving customer satisfaction, sales and profit target for the store
- Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
- Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
- Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
- Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
- Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
- Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
- Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
- Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
- Provide appropriate coaching and support to the team to develop a high performance team
- Any other adhoc duties as per assigned
About You
- Comfortable to work on a 6 days’ week schedule (work day as per rostered)
- Willing to stand for long hours and enjoy interacting with customers
- Physical fit to carry 10-15 kg products
- At least 5 years managerial experience in the Retail industry
Benefits
- Yearly Bonus
- Team Member Discount
- Subsidized Medical and Dental Benefits
- Training Opportunities
- Career Advancement
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