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Jobs in Singapore   »   Jobs in Singapore   »   General Manager
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General Manager

Genius Central Singapore Pte. Ltd.

Genius Central Singapore Pte. Ltd. company logo

Venue Management and Operations

● Understand the policies, ideologies, and goals of Entrepreneur Resorts Group and contribute to the overall direction.

● Accountable for planning, coordinating and managing all employees and delivering a

high quality product and service for our members and guests.

● Ensure efficient and effective F&B operations along with excellent customer service

standards are delivered at all times.

● Manage and oversee the FOH employees to respond to guest comments, requests and complaints in a timely and professional manner.

● Manage and oversee the BOH employees to ensure that all stock levels, cleaning, food hygiene, preparation and presentation are in line with the agreed standards.

● Manage and coordinate with outside vendors and all departments within the property.

● Maintain knowledge and standards of all menu items, preparation method/time,

ingredients, sauces, portion size, garnishes, presentation and prices on the menu.

● Manage and coordinate any and all repairs and maintenance of the venue and facilities.

● Create exceptional guest experiences to drive repeat and return business through

customer engagement, outstanding food and beautiful surroundings.

● To ensure that food service is always efficient and effective, and facilities conform and

comply with the regulatory hygiene and sanitary requirements, with excellent customer

service and service recovery procedures.

● To conduct daily staff briefing and roll calls so as to provide information on venue

promotions, events, VIPs, etc.


Human Resources

● Manage all Human Resources responsibilities within the property, to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies/labour law and legal requirements

● Manage team members to ensure they are alert to all their duties and adhere to

Company policies and procedures regarding; health, safety, the property, and welfare of

the members and guests

● Ensures all team members are aligned and delivering the Genius Group Culture Code

● Conduct regular performance evaluations in accordance with company guidelines.

● Mentor and develop managers / supervisory team members in regard to leadership,

consistency, training and overall departmental standards and policies.


Financial Management

● Establish restaurant Promotion (Business) plan, Project Map (Marketing plan), set up

P&L, daily revenue reporting (BHR), petty cash management, purchasing controls and

revenue forecast numbers to meet company goals and budget.

● Exercise cost controls for all aspects of restaurant and bar operation. Maintaining low

wastage levels through good inventory management, accurate recording and active

monitoring.

● Achieve monthly sales targets and report daily sales of the property to the group

management through the daily revenue (BHR) report.


Sales/Marketing Management

● Oversee and lead all promotional campaigns and coordinate with the marketing and

community departments to develop and implement strategies and engagement through

social media and traditional marketing channels.

● Promote daily and weekly specials to generate incremental revenue and oversee key

monthly and quarterly events in conjunction with Genius Group and based on the UN

Sustainable Goals.

● Achieve and maintain excellent Google & Trip advisor reviews, consistently at a high

score and ideally placed within the top 10 restaurants for Singapore.

● Monitor, evaluate and audit all promotions and offerings to our guests, build

relationships with our partners and grow the membership community at the restaurant.

● Devise, promote, and implement procedures and strategies to increase revenue and

effectively recognize areas of opportunity for cost containment.

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