Business Development Manager is responsible for maintaining and nurturing key client accounts. This
person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.
Job Responsibilities
- Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
- Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
- Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
- Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
- Generate viable, quality contracts, contract to hire and direct hire orders.
- Coordinating with recruitment and operations teams to ensure sales objectives and performance
- goals are met.
- Proactively establishing professional and productive relationships with stakeholders in client
- accounts.
- Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
- Managing new client onboarding, client launches, and initiatives.
- Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
- Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
- Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
- Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
- Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
- Effectively prepare and deliver business reviews, presentations and proposals.
- Able to work with a sense of urgency and meet tight deadlines.
- Performs other job duties as requested and assigned
Requirements:
- Minimum 5 years' sales or customer service experience in a service industry
- Proactive and motivated to go above and beyond to deliver client expectations
- Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
- Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
- Prior experience in Account Management or Sales
- Experience with strategic account plans.
- Proven success achieving and/or exceeding performance goals.
- Detailed, organized, and adaptable.
- Prioritize and possess excellent time management skills.
- Work effectively in a team environment and build strong relationships.
- Strong negotiation and presentation skills.
Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP