- Greeting and wecoming customers in friendlt and professional manner.
- Tending to customer needs, inquiries, and complaints.
- Informing hairdressers and beauticians about customer appointments and requirements.
- Managing phone calls, emails, deliveries, and office inventory.
- Processing bookings and cancellations, and managing appointment schedules.
- Ensuring that the reception area is kept clean and professional.
- Assisting with marketing and sales by providing customers with information on promotions and new products and services.
- Processing transactions and issuing receipts.
- Performing administrative tasks such as filing, updating records, and logging transactions.
- Proficiency in administrative computer software such as MS Word, Excel, and Outlook.
- The ability to remain calm and professional in stressful situations.
- Strong marketing and sales abilities.
- Excellent customer service and skills.
- Consistent professional presentation and pleasant demeanor.
- Strong written and verbal communication skills.
- Exceptional time management and organizational abilities.
Working hours; Tues to Fri: 10:30am to 6:00pm & Sat: 10:30am to 3pm or 4pm
