PURPOSE:
To work with internal stakeholders and vendors to develop and implement Global/ Regional Standard Process on business enhancement initiatives to enable new business growth (Business Solution) while maintaining strength in the core business.
This entails taking responsibility for project requirement gatherings; establishing To-Be business processes by analysing As-Is and recommend improvements; work with stakeholders (internal and external) on implementation.
RESPONSIBILITIES & TASKS:
This role will involve designing business enhancement initiatives and work will multiple stakeholders to develop Global/ Regional Standard Process and implementation based on Industry Best Practice. Main responsibilities include:
- Drive process standardization by consulting subject matter expert on business processes as well as technical team on systems.
- Maintain appropriate knowledge on various functional area in Finance such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay) and others master data functional knowledge such as Product Master, Pricing.
- Handle business, project, resources issues proactively and escalate appropriately.
- Work collaboratively in the design and implementation with both internal (functional/ cross functional) and external stakeholders.
- Writing management report, technical and associate documents with the project.
- Perform change management.
- Supervise efficient working staff and provide feedback for employees.
- Perform other related duties and assignment as required by adapting to competing demand, organizational changes, and new responsibilities.
To succeed in this role, you will need to possess the following qualifications, skills and experiences:
Min Education / Other Technical / Professional Qualification Level:
Good Degree in Business Management/ Engineering/ Science;
Essential and Desired Experience:
- Experience in managing stakeholder expectation with good influencing & negotiating skills.
- Knowledge in the analysis of business requirements and experience in solution design.
- Ability to communicate with all levels of staffs and management team.
- An effective team player who is self-driven, able to work independently within a fast paced environment under tight deadline and able to manage ambiguity
- Excellent interpersonal at all levels and ability to work in multicultural workplace.
- Written and verbal communication (technical writing is a plus).
Education/ Professional Requirements:
- Experience in developing requirements and must be able to transform an idea/ strategy into execution thru project implementation.
- A solid background in the functional and system in the domain such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay).
- Critical thinking and analytic orientation in problem solving and decision making with a long-term perspective.
- A good teamwork with the ability to work with cross functional team and bridging the gap between the business and technology.
- Experience in managing improvement project implementation.
Min Years of Experience and knowledge:
- 5 years or more relevant experience;
- 3-5 years working as Change or People Managers