Responsibilities
• Responsible for the support of IT infrastructure on Unix platform
• Provide expertise in troubleshooting and identifying root cause analysis of server and application issues
• Deploy Unix/Linux packages and bug fixes to Test/PreProd/Production environments
• Responsible for the day-to-day operational aspects of Unix/Linux/Solaris/Redhat/AIX/SUSE administration to meet the business needs and service levels
• Adhere to change management requirements for change requests
• Manage operational changes through change request process and provide status reports to the relevant parties
• Provide 1st and 2nd level operational support of Unix/Linux/Solaris/Redhat/AIX/SUSE
• Provide 1st level troubleshooting of 3rd party applications that is used to support the infrastructure, and following up with 3rd party vendor to resolution
• Participates in audit activities and respond to audit findings
• Respond promptly to incidents, security alerts, investigations and deliver temporary or permanent resolutions of incidents escalated, and provide timely status updates/reports to relevant parties
• Ensure service levels meet the requirements, and propose and implement action plans when required
• Responsible for the implementation of service continuity measures, such as backup/restore procedures and disaster recovery plan, to ensure continuity of the business operations
• Support of other Unix/Linux administration activities
• As this is a 24x7 environment, some activities need to be conducted after working hours (eg. patching)
• Ensure documentation is updated
• Any other duties as required or assigned
• Depending on activities, occasional travel to other offices in Singapore is required
Requirements
• Minimum Diploma in Information Technology, Computer Science or equivalent
• At least 3 years of relevant working experience in Unix/Linux/Solaris/Redhat/AIX/SUSE administration in an enterprise level environment
• Strong Knowledge and experience in RedHat Clustering and Oracle Solaris Clustering
• Strong Knowledge and experience in scripting tools/language, such as Perl, Ruby and AWK
• Relevant knowledge in Solarwinds
Licence no : 12C6060
