At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for a IT Manager to join our team!
As a IT Manager, we rely on you to assist the Director Information Technology to oversee the smooth functioning of the IT Department. Coordinates and establishes hardware maintenance programs and procedures in case of system interruptions. Ensures security of data storage and protection and training of user on equipment.
Key Responsibilities:
- System Management: Oversee the installation, configuration, and maintenance of hardware and software systems.
- Network Security: Implement and manage security protocols to protect sensitive data and ensure compliance with industry standards.
- Technical Support: Provide technical support and guidance to hotel staff and guests, resolving issues promptly.
- Team Leadership: Lead and mentor the IT team, fostering a collaborative and productive work environment.
- Project Management: Plan and execute IT projects to improve operations and enhance guest experiences.
- Budgeting: Manage the IT budget, ensuring cost-effective solutions and expenditures.
- Vendor Management: Liaise with technology vendors and service providers to ensure optimal performance and service delivery.