We are seeking a dedicated Data Center Operations Engineer to support our 24x7 data center operations. This role requires working 12-hour rotational shifts to ensure continuous monitoring, maintenance, and incident response for our critical facilities.
Location: One-North/ Tai Seng and Defu (Choose one and please do mention in your resume)
- Continuous Support: Provide 24x7 onsite support for data center operations and critical facilities.
- Monitoring: Perform constant monitoring of BMS systems (upstream to downstream), critical facilities equipment, and other systems including fire safety, plumbing, mechanical, and electrical.
- Incident Response: Act as the first responder and Level 1 escalation point for all onsite operational incidents. Conduct hands-on troubleshooting and ad-hoc repairs of mechanical and electrical (M&E) equipment.
- Remote Requests: Fulfill all remote hands requests within the Operational and Service Level Agreements.
- Ticketing System: Manage user requests, incidents, changes, problems, and provisioning through the web portal ticketing system following ITIL standards.
- Safety and Security: Ensure effective implementation of data center safety, security, and customer support policies and procedures. Oversee security operations, including managing resources, enforcing house rules, and ensuring compliance with safety procedures.
- Maintenance Coordination: Plan and support all preventive and reactive maintenance activities with minimal disruption to data center services.
Required experience/skills:
- ITE/Higher Nitec/Diploma in M&E/BMS.
- Experience with BMS systems, M&E equipment, and data center environments.
- Excellent troubleshooting and hands-on repair skills.
- Open to work in 12 hours rotational shift ( 3days work, 2 days off OR 2 days work 2 days off including weekends/public holidays). Off-in-lieu will be provided and adjusted to annual leave.
Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
We regret that only shortlisted candidates will be notified.
Job Code: JYK
EA License No.: 01C4394
EA Registration No. R1873450
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