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Jobs in Singapore   »   Jobs in Singapore   »   Senior Client Success Manager
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Senior Client Success Manager

Linnovate Partners Afs Pte. Ltd.

Linnovate Partners Afs Pte. Ltd. company logo

Your primary responsibilities are to direct and oversee an organization's sales objectives and initiatives. Recommend product or service enhancements to improve customer satisfaction and sales potential. Responsibilities include, but are not limited to the following:

- Responsible for the maintenance and growth of private equity fund clients for the Company.

- Execute the company's business strategies to attain goals.

- Approach clients proactively to establish real needs, understand the client and their
requirements, and interest them in Linnovate Partners’ service.

- Achieve growth, hit sales target, and manage sales program actively.

- Designing and implementing a strategic sales plan that expands company’s

customer base and ensure its strong presence.

- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories.

- Projecting budget expected sales volume and profit for existing and new clients.

- Identify emerging markets and market shifts while being fully aware of related products and competition status.

- Build and promote strong, long-lasting customer relationships by visiting them periodically and understanding their needs.

- Participate in project implementation discussion with the product team to define more detailed services model for specific clients and the project timeline.

- Work closely with sales, marketing and AFS teams to support the client

- Provide weekly report update for the sales activities.

- Maintain data relative to client accounts and activities and will document customer interactions.

Present sales, revenue and expenses reports and realistic forecasts to the management team


Requirements:

  • 8 years+ relevant experience in a client facing role in sales/marketing/business development from a relevant industry, experience in the Finance, Fund-Administration or FinTech sectors are highly regarded
  • Bachelor’s degree or above in Business Administration or Marketing or related disciplines
  • Experience in fund operations or relationship management is a plus
  • Strategic thinker, results-oriented with an analytical mind
  • Strong business acumen, good leadership and project management skills
  • Pro-active self-starter, fast learner, open-minded with excellent interpersonal, communication, presentation and influencing skills
  • Able to work under pressure and enjoy working in a fast-paced environment
  • High integrity and accountability for proposing solutions, time management and reporting back to management in a timely manner
  • Fluent in English & Japanese or Korean is required for client facing roles

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