Job Description:
- Provide learner and trainer support for the assigned training courses. Manage the day-to-day administrative aspects of training programs.
- Coordinate and provide logistics support (inclusive of stationery, training materials, F&B, etc) for training delivery.
- Manage and maintain accurate records of training activities, including attendance, evaluations, and completion certificates.
- Assist in the creation and distribution of training-related communications, such as announcements, reminders, and post-training follow-ups.
- Serve as the primary point of contact for training inquiries, engaging learners and trainers and providing solutions for any training administration-related issues.
- Responsible for course fee collection from learners within the required timeline.
- Coordinate in conducting surveys and assessments and responsible for course success stories and testimonial collection.
- Provide support in other KTO and S&A events and activities.
Job Requirement:
- Diploma in business administration or a related field.
- Previous internship or relevant experience is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Strong attention to detail and accuracy in data entry and record keeping.
- Exceptional communication and interpersonal skills, with a customer service-oriented approach.
- Ability to work independently with minimal supervision, as well as collaboratively in a team environment.
- Flexibility to adapt to changing priorities and deadlines in a fast-paced work environment.
