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Jobs in Singapore   »   Jobs in Singapore   »   TCM Clinic Manager
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TCM Clinic Manager

Kelly Oriental Skincare Pte. Ltd.

Responsibilities

  • Oversee operations on a day-to-day basis within the TCM Treatment (Acupunture , Chinese Medicine, Tuina, Moxi and other wellness treatment) and communicate regularly and efficiently with management on all operational aspects.
  • Lead team to maximize treatment bookings and yield management
  • Ensure completion and accuracy of staff commission, payments administration of Contractors and Vendors in a timely manner for submission to Finance and Payroll
  • Conduct team training and streamline processes to improve our customer service and business.
  • Review Members’ feedback, market and industry news to introduce or improve services, programs that allows a successful operation that increases Member positive experiences and usage.
  • Manage the operations procurement process, allocation, supplies, inventories and purchasing.
  • Regular competitive analysis and benchmarking with hospitality and related industries for products, program and services.


Requirements:

  • Diploma / Degree in Hospitality or Spa Management will be an advantage
  • Minimum 3 years' experience in operation and management of small and medium-sized enterprises
  • Able to work on weekends and Public Holidays.
  • TCM Clinic/Spa Operations preferably with knowledge on TCM and health
  • Analytical skills - ability to read, analyze, interpret and write reports on financial positions.
  • Planning, developing and implementing policies, procedures
  • Relevant experience in retail functions, analysis, pricing and stock controls
  • Strong communication, interpersonal, and leadership skills, able to work well in a team

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