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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Experience Executive / Luxury Automobile / $3000- $3800 + Comms #ECT
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Customer Experience Executive / Luxury Automobile / $3000- $3800 + Comms #ECT

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Scope:


  • Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized moments for our prospects, customers, enthusiast and business partners
  • Deliver embracing customer consultation with the tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
  • Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
  • Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
  • Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
  • Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
  • Deliver performance monitoring and reporting for the management

Requirements:

  • At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
  • A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
  • Proficient in MS office and ability to learn other systems for daily operations
  • Required to perform shift work including weekdays evening and weekends (including PH)

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]


Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599


*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

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