Job Scope
- Conduct admission of clients into the centre services which includes, explaining the charges and information related to the services to the Next Of Kin/Client.
- Process admission applications which includes MOU signing, system admission, arranging of assessment/start date/transport/ meals, setting up clients’ case files and related documents.
- Carry out reception duties which includes answering phone calls and enquiries, coordinate meetings, and daily registration of clients ie attendance taking.
- Collect payment for clients’ invoices and to keep a good record of collection balance account, filing of documents, monthly statistics/utilizations.
- Processing of petty cash.
- Update client’s profile regularly to ensure important information such as meanstest and related demographic information is accurate in the system.
- Assist Centre Supervisor/Manager in tracking the utilization of consumables/ equipment and replenishment of stock at the centre.
- Assist Centre Supervisor/Manager in managing the clients’ transport schedule and and meal list, which includes working with Next of Kin/Client and external vendors on the arrangement of transport and meals.
- Assist Centre Supervisor/Manager in managing the staff roster.
- Assist with daily tasks in centre like opening and closing centre, receiving meal catering, provide feedback on issues related to catering and cleaning.
- Update families of events and changes.
- Portering of clients between transport and centre.
- Perform any other duties as assigned from time to time
Requirement
- Min Diploma in any discipline
- Min 1 - 2 years of Senior Patient Service Associate experience in hospital/healthcare settings
Interested candidates please send your updated resume in MS Word Format to:
Subject: Patient Service Associate (AOM)
or call 6736 3280 and ask for Kate
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
