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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Technician
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Service Technician

Otsaw Digital Pte. Ltd.

Otsaw Digital Pte. Ltd. company logo

Skilled worker in charge of monitoring the operations and maintenance of OTSAW Products

ROLES AND RESPONSIBILITIES

  • Monitor the operations of OTSAW Products
  • Perform basic housekeeping and routine checks of OTSAW Products
  • Provide the first response to any technical issues encountered by OTSAW Product
  • Assist in attending to Tier 1 - Operations related issues via remote or on-site support
  • Escalate higher level issue to superior for immediate advice and action whenever needed
  • Prepare the Service Reports, Maintenance Report and other Operations related documents as needed
  • Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

  • Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
  • Proven work experience of at least 1 year in a technical industry
  • Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
  • Proficiency in using mechanical and electrical tools
  • Knowledgeable in identifying basic mechanical parts and electrical components
  • Familiarity in using computers and basic applications such as MS Word, Excel and Powerpoint
  • Ability to work independently and remain professional under pressure
  • Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

  • Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
  • Willing to travel locally in a short notice
  • Comfortable to work in a shifting schedule
  • Comfortable to work overtime as needed
  • Willing to be deployed overseas as needed

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