What is a Fast Track Programme?
During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Beauty industry, as well as understand your strengths and interests better.
Career plan
Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager.
What you can look forward to
1) Customized Development Programme
2) Mentoring by Experienced Managers
3) Meetings and interaction with the Management Team
4) Participate in multiple hands-on projects
5) Job rotation within management and operations
Responsibilities
- Provide quality Management and Administrative support
- Oversee an efficient and effective day to day operations of the branch or outlet
- Coach and develop colleagues to ensure standards are being maintained
- Assist in the development strategy plans
- Assist Managers complete daily tasks (implementing new policies)
- Understand each department's daily processes and goals
- Participate in company's strategic planning
- Assist Manager in evaluating performance (writing reports and data)
- Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
- Implement and Improve customers retention measures
- Attract customers by answering product and service questions
- Ensuring a clean and safe working environment
Qualifications & Requirements
- Bachelor’s Degree in any field
- Strong verbal and written communication skills
- Customer-Oriented or Passionate about serving customers
- Knowledge or experience in management or relevant similar field is a plus
Why join us?
- Attractive and competitive salary packages
- Accelerated learning and guaranteed career growth
- Dynamic and fun working environment
- Sponsored training courses - Service leadership, Introduction to Management,
- Extensive Medical benefits
- Birthday gift voucher ($100)
