We're seeking a transformative leader to drive our Measurement Solutions and System (MSS) Engineered Solutions & Lifecycle Services business in Asia Pacific (AP) to new heights of customer loyalty, innovation, and growth - someone passionate about building relevancy, expertise and focused engagement within portfolio of capital projects in addition to extracting value from the critical installed base of MSS products and solutions in AP. As the Senior Director Asia Pacific, you will be responsible for the mission to redefine on how we support and improve our customers' experience within a $140M+ business unit. You will lead a diverse team of dedicated professionals, building a culture of safety, innovation, engineered solutions expertise and customer-centricity while driving significant business growth.
In this Role, Your Responsibilities Will Be:
• Financially and strategically advancing the organization by driving the P&L and business performance of our $140M+ revenue MSS AP Engineered Solutions & Lifecycle Services business unit, encouraging revenue growth and innovation by improving growth programs and sales capabilities across the business
• Engage with a portfolio of select capital projects, delivering engineered resolutions that demonstrate relevancy, experience and project management excellence within the AP fiscal custody transfer, process gas, sustainability and LNG market segments.
• Drive an evolution of the service model to focus on "Service as Business," thereby improving customer loyalty and response times, and instilling a strong safety culture among field service technicians and dedicated service centers.
• Implementing "digital first" service strategies through sophisticated digital infrastructure, ensuring that business systems, processes, and metrics are consistent with the global MSS framework.
• Managing a high performing organization consisting of both AP Engineered Solutions & Lifecycle Service team and the dotted line reports for the Asia Pacific MSS Country leadership.
• Leading the organization towards achieving sales and operating profit targets with proficient P&L management, optimizing processes such as the Quarterly POR, labor, inventory, service efficiency, and order management.
• A strategic leadership participant in both the Measurement Solutions Asia Pacific and the Global MSS Engineered Solutions & Lifecycle Services Leadership Teams with the expectation to actively participate, build and deploy strategic drive in support of Measurement Solutions growth initiatives.
Who You Are:
You consistently apply a business driver and marketplace focus when prioritizing actions. You actively seek input from pertinent sources to make detailed, timely and well-informed decisions. You articulate the values and benefits of stretch assignments to others and provide mentorship. You identify and supervise key financial indicators to gauge performance, identify trends, and suggest strategies that can impact results. You build excitement in others to explore creative options.
For This Role, You Will Need:
• Bachelor's Degree or equivalent experience in Engineering or any related field.
• Minimum of 15 years of related experience, with 5+ years of management experience in service-centric organization.
• Track record of driving growth and profitability in technical service businesses.
• Strong background in asset management, preventative maintenance, and reliability services.
• Experience leading multi-disciplinary teams and managing complex customer relationships.
• Can travel within Asia Pacific, 50%.
Preferred Qualifications that Set You Apart:
• MBA will have an advantage.
• Strong communication and interpersonal skills.
• Demonstrated problem solving skills.
Please submit your application on or before 6 October 2024.
Our Offer To You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.
Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.
We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.
We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
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