The role reports directly to agency director and will be responsible for handling placement relationships, coordinating placements and addressing any issues related to the replacement of domestic helpers.
Specific Responsibilities:
1. Provide information about available domestic workers, their skills, and experience.
2. Evaluate the skills, qualifications, and preferences of domestic workers.
3. Conduct background checks, verify references, and ensure the authenticity of domestic workers' documentation.
4. Facilitate the placement process, including scheduling interviews between clients and domestic workers.
5. Act as a liaison between clients and domestic workers, facilitating clear and effective communication.
6. Maintain accurate records of domestic workers and client information.
Technical Skills and Competencies:
1. Ability to manage and maintain a database of domestic workers, including their skills, qualifications, and placement history.
2. Proficiency in organizing and maintaining detailed records of clients, domestic workers, and placement transactions.
3. Knowledge of relevant labor laws and regulations related to domestic work in the region of operation.
4. Familiarity with office productivity software (e.g., Microsoft Office, Google Workspace) for tasks such as creating reports, managing spreadsheets, and communicating with clients.
5. Knowledge of Customer Relationship Management (CRM) systems to maintain client records and track interactions.
6. Basic data analysis skills to identify trends, assess the success of placement strategies, and make data-driven decisions.
Duration : 6 months
