About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer who can provide platform support for Commercial and Corporate & Investment Banking Technology (CCIBT) organization applications and technology infrastructure. The individual will provide technology solutions, operational support and manage the applications portfolio in terms of Efficiency, Protection, Innovation and Costs.
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
- 4+ years of application production support experience
- 3+ year of experience in one or a combination of the following: Cloud Foundry, Kubernetes or Docker
- 3+ years of experience with automation using PowerShell, Bash, or Python
- 3+ years Red Hat Linux or UNIX experience
- 3 + years of .Net or Java application development/support experience or a combination of both
- 3+ years development/support experience in one or a combination of the following: Oracle Coherence, Apache Ignite, GridGain or Hazelcast
- 2+ years of experience writing relational database queries for stored procedures, query optimization and performance tuning
- 2+ years of experience designing and managing Splunk, Elk, Grafana or Prometheus Dashboards and reports
Desired Qualifications:
- 3+ years of capital markets experience
- 3+ year of offshore application support process experience
- 2+ years of experience supporting complex enterprise wide information technology solutions
- Ability to interact with all levels of an organization, including management
- Experience communicating in both written and verbal formats with business partners and senior executive-level leaders
- Knowledge and understanding of application lifecycle, from design and development to testing, implementation and production support
- Knowledge and understanding of technology platform development including large scale technology in a capital markets environment
- Hands on experience capturing functional and non-functional requirements, caching data flow issue troubleshooting
- Documentation tools experience such as Visio, MS Word, Confluence, Excel, Splunk etc.
Job Expectations:
- Willingness to work on-site at stated location on the job opening
- Ability to work on call as assigned
- Ability to work additional hours as needed
- Flexibility to work in a 24/7 environment
- Flexibility to work different shifts
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
