Job Descriptions
- Responsible for day to day management of all aspects of customer service
- Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails
- Support overseas relocation team to execute daily activities and meet objectives associated with all tasks assigned
- And any other administrative duties as assign
Job Requirements
- Diploma or Degree or its equivalent
- Min. 1 year in Customer Service & Administrative support role
- Proficient in MS Office in particular EXCEL and WORD
- Fluent in English and able to speak Japanese in order to liaise with Japanese speaking customers
- Positive disposition with high energy to learn new things; highly organized and ability to multi-tasks
- High inter-personal skills; ability to interact with all levels of personnel so as to achieve smooth communications
Benefits
- AWS: Yes
- Medical Insurance
- Medical Reimbursement ― Dental and Specialist claims for staff, capped at S$200 and S$500 respectively per fiscal year
- Annual Leave: 14 days starting and max 21 days
- Annual increment for staff
- Business Transport Expenses will be reimbursed
Working hours
- Work Days: Mondays to Fridays
- Work Hours: 8:30am to 6:00pm