Cleaning Supervisor
Coordinate closely with Facility Administrator on daily operations, includes but not limited to:
· School support requirements
· Team roster and work schedule in line with school requirements
· Cleaning schedule and implementation
· Operational requirements such as supplies and equipment
KEY RESPONSIBILITIES
General Duties
· Supervise cleaning team leaders and team members and ensure they are equipped with the knowledge of the campus
· Leads the cleaning team and involves in the implementation of the processes and procedures
· Coordinate the cleaning team shift plan. Give appropriate instructions. Delegate tasks according to capability of staff and monitor results/outcome and give feedback.
· Escalate issues concerning changes in the cleaning team’s operations, procedures, or actions that may cause business interruption.
· Able to use communication skills to avoid/resolve conflicts, shows empathy and diplomacy, communicates proactively. Monitor and review the morale level of the cleaning team.
· Develop SOPs for Cleaning Operations and coordinate the implementation.
· Assess and monitor the performance of the cleaning team.
· Report and investigate any cleaning related or unusual incidents promptly and seek advice from the Facility Manager.
· Assist in the evaluation and assessment of the performance of service providers
· Check and ensure all cleaning equipment are always in functional and good condition. Report to the Facilities Administrator if any equipment needs to be serviced or repaired.
Leadership
· Recommend courses/trainings which are applicable to the cleaning team to improve the effectiveness and efficiency of the operations
· Addresses issues in constructive way, leading through information and objectives
· Motivates and recognize subordinates, drives and communicates department strategy
· Foster innovation for overall improvement
Health and Safety
· Maintain safe and clean working environment
· Conduct routine safety inspections
· Perform daily checks and inspections on campus ensuring all cleaning expectations are met
· Ensure service providers engaged comply with the safety regulations, e.g. landscaping and pest control
· Arrange and give sufficient health and safety related trainings and guidance to the cleaning team
· Liaise with authorities as and when necessary, e.g. NEA
Administrative Duties
· Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages
· Ensure proper documentation and records are maintained including but not limited to service/breakdown log, occurrence and incident reports and staff training records and instruction logs.
Others
· Perform other tasks and projects assigned by the Facility Manager
JOB REQUIREMENTS
· Prior experience in administration role
· Proficient in Microsoft Office applications
· Service oriented attitude
· Good team player
· Initiative and proactive
