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Jobs in Singapore   »   Jobs in Singapore   »   Legal / Public / Security Job   »   Security SOC Operator
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Security SOC Operator

Security & Risk Solutions Pte. Ltd.

Security & Risk Solutions Pte. Ltd. company logo

Job Description

  • Safeguarding the clients' local and remote sites, staff, assets and sensitive information.
  • To lead the security operations, monitoring, detecting and responding to incidents promptly and effectively.
  • proactive security and dedication to service to protect the clients' interests.

Roles and Responsibilities

  • Operate all SOC technologies including network video, access control, etc.
  • Coordinate direct action and responses to incidents and alarm activation.
  • Compile reports for the SOC Shift Supervisor in order to share with management on a daily/weekly/monthly basis.
  • Exceptional communication skills at all times and an ability to adopt the appropriate approach when dealing with others who may be anxious or distressed.
  • Provide high quality written and verbal reports as and when required.
  • Taking telephone enquiries.
  • Maintain accurate logs of events.
  • Liaise with emergency services and other monitoring agents as and when directed.
  • Assist in the collation and preservation of digital media evidence.
  • Assist in the collation and viewing of network video images in response to incident investigation in line with associated code of practice.
  • Identify and promptly respond to any system anomalies.
  • Support the SOC Shift Manager in monitoring regional travel requests and travel movements.
  • Under minimal supervision determine the appropriate response to each reported incident.
  • Maintain active awareness of the monitored environment to promote safe and effective working.
  • Maintain a conscientious and proactive approach to work to achieve excellent standards.
  • Be aware of policy and procedures owned and changed from time to time by SRS.
  • Be aware of policy and procedures owned and changed from time to time by the client.
  • Any additional duties and responsibilities as assigned by Management.
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