Responsibilities:
- Strong knowledge of hospitality skills and ability to interact with wide range of client demands.
Accountabilities
- Assist Asst. Client Services Supervisor to manage the day-to day Client floor Operation in a professional manner while meeting client needs.
- Need to be culturally sensitive, and perform work ethically and with integrity.
- Follow policies and procedures in order to complete tasks efficiently.
- Ensure Greeting upon receiving of clients and show to the destined meeting room
- Updated in the booking system and called the User to inform the arrival of the clients
- Beverages order are taken and served to the client
- Good knowledge of the surrounding places ie: location of the ATM, restaurant, direction to the train station
- Responds to requests for information, service, and assistance in a timely manner.
- Actively support an environment that supports teamwork, co-operation & performance excellence
- Have excellent communication and interpersonal skills.
- To participate Department briefings and team meetings.
- Ensure Operations procedures are followed to ensure service standards are maintained
- Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations.
- Report any issues or concerns back to Management
- Cross training will be provided to Catering and switchboard services in order to help each other when down man power.