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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Client Service Agent
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Client Service Agent

Jones Lang Lasalle Property Consultants Pte Ltd

Responsibilities:

  • Strong knowledge of hospitality skills and ability to interact with wide range of client demands.

Accountabilities

  • Assist Asst. Client Services Supervisor to manage the day-to day Client floor Operation in a professional manner while meeting client needs.
  • Need to be culturally sensitive, and perform work ethically and with integrity.
  • Follow policies and procedures in order to complete tasks efficiently.
  • Ensure Greeting upon receiving of clients and show to the destined meeting room
  • Updated in the booking system and called the User to inform the arrival of the clients
  • Beverages order are taken and served to the client
  • Good knowledge of the surrounding places ie: location of the ATM, restaurant, direction to the train station
  • Responds to requests for information, service, and assistance in a timely manner.
  • Actively support an environment that supports teamwork, co-operation & performance excellence
  • Have excellent communication and interpersonal skills.
  • To participate Department briefings and team meetings.
  • Ensure Operations procedures are followed to ensure service standards are maintained
  • Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations.
  • Report any issues or concerns back to Management
  • Cross training will be provided to Catering and switchboard services in order to help each other when down man power.

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