*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*Great banking career opportunity
*5 days work week - 4 weekdays 1 weekend
*Night shifts and flexibilities required*
*Attractive Allowances*
1 year contract
We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.
Job Description:
-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
-Ability to understand customers’ needs and provide appropriate solutions and attention
-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
-Solicit customers’ feedback and identify problem trends for improvement actions
Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred
Fresh Diploma/Degree graduates are welcome to apply
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
<https://go.persolkelly.com/job/apply/9084>
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee