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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Manager (3PL/ Medical Devices) Ref: GAS
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Customer Service Manager (3PL/ Medical Devices) Ref: GAS

Celecti Pte. Ltd.

Celecti Pte. Ltd. company logo
  • Eastern Part of Singapore; Accessible from MRT Station
  • 5 days’ work week
  • Opportunities for career advancement

Our client, an established logistics company providing services in Healthcare Logistics Transport Solutions, is seeking for a passionate and suitable candidate to join the team!


Job Responsibilities

  • Responsible for all operational activities on the assigned principal/ customer accounts (Healthcare/ Medical)
  • Be the main point of contact for assigned customers; liaise and work closely with them to design processes that facilitates smooth operations and resolutions of issues
  • Establish Key Performance Indicators (KPI) with customers; conduct regular meetings with customers to review service performance and ensure service level meet the requirements
  • Identify and seek improvement opportunities for efficient operations
  • Lead and manage the implementation of these projects with quantifiable deliverables to meet or exceed customer satisfaction
  • Lead and manage the team of customer service and warehouse personnel
  • Manage the P&L of the assigned accounts; seek for opportunities to grow the accounts
  • Other duties as required

Job Requirements

  • Minimum Degree in Business/ Supply Chain/ Logistics/ Industrial Engineering or equivalent
  • Minimum 5 years of relevant experience, preferably in a healthcare logistics firm
  • Proficient in SAP will be advantageous
  • Strong knowledge of distribution, warehousing and logistics concepts
  • Good interpersonal and communication skills

Interested and suitable candidates, please email your CV in MS Word to

[email protected]


Ammerline Lam Sze Yi

CEI Reg. No.: R1104463


Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

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