Job duties and responsibilities:
· Responsible in ensuring monthly personal sales targets are met.
· Keep documentation and maintain customers’ records.
· Deliver a variety of facial/ massage services in a safe and comfortable manner.
· Meet sales goals/ targets while offering personalized customer service and maintaining long-lasting relationships with customers.
· Acknowledge and respond to customers’ enquiries, needs and expectations.
· Suggest and promote retail products and additional services.
· Uphold hygiene and follow health and hygiene regulations.
· Ensure that all purchased services/ products are not under cost.
· Ensure the safety of all customers during treatment. (i.e. refrain from burning/ injure customers)
· Ad-hoc tasks as assigned by Management.
Requirements/Qualifications:
- Preferably have certifications from CIBTAC, ITEC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine.
- Able to speak Chinese and English preferred
- Able to commit to working on weekends/public holidays.
